"Where are my packages?" When your customers ask, it's vitally important that you can answer. Online tracking, a service formerly associated only with high-priced shippers, gets you that information. No matter what your requirements or technological abilities, DHL Global Mail can provide the shipping data you need, in a format you can use.
With DHL Global Mail's online tracking, you get the crucial information that can enhance your efficiency, improve your planning abilities and most important, increase your levels of customer satisfaction.
Our most comprehensive tracking tool, this option gives you the answers your customers need to feel confident about their purchases from you. We take our data in an API format and transfer it to your website. Then, you can query our database through your website and access detailed information on the location of your mail piece.
If you choose, you can gain access to our website and inquire about a specific item. Using your customer number, the delivery address or the 11-digit barcode, you can track the mail piece and use that information to service your customers.
At close of business, we can present you with a text file. This file will tell you where your mail pieces are in their delivery journey. While it's not as close to real-time as some of our other options, it does give you a good idea of how DHL Global Mail is handling your delivery.
With DHL Global Mail's online tracking, you get the crucial information that can enhance your efficiency, improve your planning abilities and most important, increase your levels of customer satisfaction.
Solution 1:
Real-time shipping data incorporated into your own website
Our most comprehensive tracking tool, this option gives you the answers your customers need to feel confident about their purchases from you. We take our data in an API format and transfer it to your website. Then, you can query our database through your website and access detailed information on the location of your mail piece.
Solution 2:
Direct access to data on the DHL Global Mail website
If you choose, you can gain access to our website and inquire about a specific item. Using your customer number, the delivery address or the 11-digit barcode, you can track the mail piece and use that information to service your customers.
Solution 3:
Shipping data provided in a text file
At close of business, we can present you with a text file. This file will tell you where your mail pieces are in their delivery journey. While it's not as close to real-time as some of our other options, it does give you a good idea of how DHL Global Mail is handling your delivery.
© 2008 
DHL Global Mail, All Rights Reserved
DHL Global Mail, All Rights Reserved